©SADDLERS ROW 2019 • ©BOB JOHNSON TACK REPAIR

20066 N. Rand Rd. • Palatine, IL. 60074

Phone: (847) 776-6700 • Toll-Free: (888) 710-7171

FREQUENTLY ASKED QUESTIONS

"NO CHALLENGE IS TOO GREAT"

REPAIR TIMES

Most tack repairs are done within 48-72 hours.

Zipper repairs on boots, chaps, and half chaps, are typically done in 24 hours or less. 

For those in a rush please book an appointment and your repair will be scheduled for a quick turnaround.

REPAIR ITEMS

In addition to equestrian gear, we also repair:

Luggage

Shoes

Purses

Leather jackets

Furniture

Accessories for re-enactments

Gun cases/holsters

Belts & custom belts

And more, just ask!

 

What type of material do you use for re-flocking?

Primarily white wool, long fiber, Jacobs wool, and synthetic.

 

How much does saddle repair cost?

Price varies depending on the nature of the repair, and the condition of the saddle. 

 

Boot zipper replacement: $95 for single |  $175 for a pair

When bringing boots in for zipper replacement please bring both, as they will be cleaned, conditioned, and polished before being returned.

 

Short or long billet replacements: $165

 

Point Billet replacement: $225 

Re-rubber reins: $75

What products do you use for saddle reconditioning?

Bee Natural - Available at SaddlersRow.com

 

How do you treat mold and mildew? 

After initial thorough cleaning with Bee Natural saddle soap, we follow with Bee Natural Rudy’s conditioner and mold inhibiter.


If I get a new horse, can my current bridle be resized to fit it?

Yes! Contact Bob for the appropriate measurements and we’ll custom size your bridle to your new horse. 

 

Can my martingale be shortened? 

Yes, we can shorten martingales. 

Do you install nameplates? 

If purchased through Saddlers Row, nameplates can be installed for $3.50, if purchased elsewhere instillation is $10.